While there are many unique and innovative aspects of Swagelok Northern California’s, culture, one jumps out at you very soon after arriving at this Fremont California based industrial distributor.
You go into most organizations, and if there are portraits of individuals on the walls, more often than not, these pictures are of the founder of the company.
Not at Swagelok Northern California. What you will find as you roam the halls of this industrial distributor, are six photos, of six different employees or teams of employees, each who have been voted by their peers as best representing one of the six values of the company.
It’s really pretty cool.
Rod Fallow, president of Swagelok Northern California, has worked hard with his leadership team to not only define the desired culture, but to lock that culture down so that it lives everyday, through the individual actions of all 63 employees.
The portraits are a constant reminder of what the company stands for and the behaviors that guide this innovative company.
Now, as interesting as I found these portraits, they are simply a manifestation of a deeper belief. A belief that we get rare, few opportunities to have an influence, a positive influence on people. And Rod knows that as the owner of the business he has the opportunity to influence the future of his employees for a long time.
And that influence begins with locking down the desired culture.
In this 34 minute episode Rod and I discuss:
- Why Rod spends 70% of his time on culture and strategy
- The three things Rod looks for each morning he “wanders” around the office
- Defined Values and their role in creating an intentional culture
- How they use appreciative inquiry to define the corporate values with input from all employees
- Why a portrait of an employee who represents each of the six values hangs in the offices of Swagelok Northern California
- The six values of Northern California and the meaning of each
- The need to be innovative in service delivery and organization structure
- The importance of leading customers to a better future
- The role values play in the hiring process
- Why telephone interviews and resumes with names blanked out are part of the rigorous hiring process
- Why there is a garden at the entrance of the office – it’s pretty cool actually!
The Show Notes
- Meet Rod Fallow
- Swagelok Norther California
- INNOVATE! How Successful Distributors Lead Change In Disruptive Times
- Dirk Beveridge Speaking
- UnleashWD Innovation Summit
Other Episodes In The 5 Part Rod Fallow Podcast Series
- Episode 1 – How To Become Your Customers Favorite Story
- Episode 3 – Value Proposition
- Episode 4 – Business Model
- Episode 5 – Transformative Leadership
Links will be provided with each episode broadcast.
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